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PRIVACY POLICY

1. Introduction

a. PackGrab ("we" or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

a. Personal Information: We may collect personal information, including but not limited to, your name, address, email address, phone number, and payment details, when you make a purchase or create an account.

b. Non-Personal Information: We may also collect non-personal information such as browser type, device information, and website usage data through cookies and similar technologies.

3. How We Use Your Information

a. We use your personal information to process orders, provide customer support, and communicate with you about your purchases.

b. Non-personal information may be used for analytical purposes to improve our website and services.

4. Disclosure of Information

a. We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or are required by law.

b. Trusted third parties, such as payment processors and shipping companies, may have access to your personal information solely for the purpose of completing transactions and providing services.

5. Security

a. We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

a. You have the right to update, correct, or delete your personal information. You can do so by logging into your account or contacting our customer support.

b. You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

7. Cookies

a. We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. You can set your browser to refuse cookies, but this may affect your ability to use our website.

8. Changes to This Privacy Policy

a. We reserve the right to update and amend this Privacy Policy. Changes will be effective upon posting on our website. It is your responsibility to review this Privacy Policy periodically.

9. Contact Information

If you have any questions or concerns about our Privacy Policy, please contact our privacy officer at info@packgrab.com.au

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia.

Last Updated: [14/01/2024]

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